Policies

Dog Behavior Requirements

Boarding dogs must be 100 percent people friendly in order to stay with us. K9 Resorts reserves the right to refuse services based upon a dog’s temperament or health condition.

Vaccine Requirements
The following vaccinations must be up-to-date and verified by documentation from your veterinarian:

  • Rabies
  • Distemper/ Parvo Virus
  • Bordetella*
  • K9 Influenza

*We STRONGLY recommend that the Bordetella vaccine is given every 6 months, but will accept it given every 12 months.

Bathing Policies
Your treasured companion will feel even more special after being bathed with luxurious human-quality Les Pooch premium dog shampoo imported from France. To ensure each guest goes home clean and fresh, a dog bath is required (without exception) for any guest staying two days or more – $29

Meal Information
All of our canine guests are served nothing but the finest cuisine. Overnight residents are fed premium Blue Buffalo dog food. The specific blend of Blue Buffalo served at K9 Resorts is a special “sensitive stomach formula” that is ideal for dogs in a boarding situation. If your pet requires food from home, we are happy to serve it. Please prepare each meal in the appropriate serving size; place each meal in a separate Ziploc bag, and write your last name on the labeling section. Please note: a small handling fee will apply.

Reservation and Cancellation Policies
Reservations are accepted on a first come first serve basis. We strongly recommend providing as much advance notice as possible to ensure availability. A fifty percent non-refundable deposit is required at time of reservation; the full balance is due on day of pets’ arrival. All deposits are strictly non-refundable. In the event of a cancellation, your deposit will be applied to your K9 Resorts account as a store credit. Changes or cancellations must be made at least two weeks in advance or client will forfeit one nights charge and remaining balance will be credited to your K9 Resorts account as a store credit. No refunds will be issued. We accept American Express, Visa, MasterCard, Discover, and Cash. We also require a current credit card number to be kept on file at all times. During June, July, August, and major holidays, there is a five night minimum stay for our cage-free boarding (Scotch Plains-Fanwood Location Only).

Belongings From Home
We can accept a few plastic or rubber personal items from home to accompany your dog into his or her room. In order to maintain a safe and sanitary environment, we do not permit any bedding, blankets, fabrics, or other items from home. We provide comfortable and sanitary Kuranda dog beds for our pet guests to enjoy or you can even upgrade to a Premium Dog Bed for extra comfort.

Revised July 2014. Prices and policies are subject to change without notice.

Treating Your Dog Like Family
Heated Swimming Pool (Only Available at Select Locations)
Happy Pup
Best Of Best 2014

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© 2017 K9 Resorts

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