Frequently Asked Questions

We understand that leaving your dog at a pet care facility is not unlike taking a child to daycare, school, or camp. Parents agree that the benefits of education and socialization outweigh the possibility of the common cold and other associated risks at schools, and he same holds true for dogs at a pet care facility. Many pet parents agree that benefits such as socialization, exercise, bathroom break opportunities, and the opportunity to be cared for by trained and certified professionals outweigh the minimal and unlikely risks associated with a pet care facility.

While in Group Play (Dog & Puppy Daycare) most dogs love to play vigorously and wrestle around with each other all day. This interaction is very good for socialization and a great way for your dog to burn energy. During this play, it is NOT uncommon for some dogs to leave with minor cuts or scrapes. They love this type of play and we have trained supervisors monitoring every group at all times. You can rest easy knowing we absolutely do not allow aggressive dogs at K9 Resorts, but dogs do have teeth and nails and use them when engaging one another – at times, this can result in cuts or abrasions. While our team is very attentive to your dog’s behavior and interactions, it is possible for minor cuts or abrasions to go unnoticed. Although very rare, occasionally some rough play may result in more moderate injuries.

Canine Cough, or Kennel Cough, is similar to a mild common cold or cough in humans. It is usually NOT a serious condition. In fact, most dogs recover without needing any treatment.

We do not have fleas or ticks at K9 Resorts but this does not mean they could never show up on the property. Your dog must always come to our pet care facility free of fleas and ticks. They also must be on flea and tick prevention medication.

Life at K9 Resorts can be very exciting – some dogs charge around and have a wonderful time. These dogs are exhausted after boarding but are happy and may sleep a lot the first couple of days they are home.

When their owners are away from the “pack,” dogs experience a change in their routine and environment. Just like people, dogs react to environmental change differently and some may get overly excited. Such excitement is natural and may cause some dogs to experience mild diarrhea, which is normal and may last a few days.

Boarding life can be very exciting, and some dogs have a wonderful time barking and charging around. This can cause hoarseness just like what you may experience after screaming at a concert or sporting event.

Remember your dog has been getting long hours of recreation/exercise/play time at K9 Resorts and therefore losing some weight is  not uncommon.

Some dogs can become curious at all the different sights and smells at a pet care facility. Some dogs may rub their noses at the bottom of the door of their accommodation in an attempt to “smell” what’s going on.

To ensure each guest goes home clean & fresh, all guests staying two days or more are bathed before departing. However, if some guests return to Daycare or participate in other play activities after their bath, they may become messy. If your dog does not return home completely clean, please just let us know and we will gladly re-bathe your dog for you at no additional charge.