K9 Resorts and the staff are not only professional but very personable. When looking for somewhere my dog Piper could spend a few days while I was out of town I was very picky because Piper is very special to me and I have not spent very much time away from her so I was anxious to begin with. I was very impressed with the communication that K9 resorts has and the extra level of customer service they gave when it came to me calling and checking in. I got pictures of Piper every day with updates on her well being which made me feel so comfortable and I was able to relax and enjoy my vacation knowing Piper was well taken care of. I would recommend K9 to everyone I know and Piper will never go anywhere else!