Learn more about the K9 Resorts 5-Star Experience, Love & Fun Included!
Learn MoreAt K9 Resorts Luxury Pet Hotel Chalfont, we understand how important your pet is to you, and we want to make sure you feel confident and comfortable when leaving your dog in our care. Below are some of the most common questions from our clients, divided into categories to help you find the information you need.
Please understand that leaving your dog at a pet care facility is not unlike taking a child to daycare, school, or camp. There are exposures associated whenever there are multiple dogs under one roof. However, parents agree that the benefits of education and socialization outweigh the possibility of the common cold and other associated risks at schools. The same holds true for dogs at a pet care facility. Many pet parents agree that benefits such as socialization, exercise, bathroom break opportunities, and the opportunity to be cared for by trained and certified professionals outweigh the minimal and unlikely risks associated with a pet care facility.
While in Group Play (Dog & Puppy Daycare) most dogs love to play vigorously and wrestle around with each other all day. This interaction is very good for socialization and a great way for your dog to burn energy. During this play, it is NOT uncommon for some dogs to leave with minor cuts or scrapes. They love this type of play and we have trained supervisors monitoring every group at all times. You can rest easy knowing we absolutely do not allow aggressive dogs at K9 Resorts Luxury Pet Hotel Chalfont, but dogs do have teeth and nails and use them when engaging one another – at times, this can result in cuts or abrasions. While our team is very attentive to your dog’s behavior and interactions, it is possible for minor cuts or abrasions to go unnoticed. Although very rare, oc
Traditional boarding for pets many times includes concrete flooring, wire or metal cages or runs with little close interaction with (often inexperienced) staff. K9 Resorts wanted to change the stigma of the harsh "kennel" environment, and provide pets and their owners peace of mind knowing their furry family members were comfortable and well cared for. Our Luxury Suites and Executive Rooms are cage-free options for overnight stays. These are approximately 8'x8' and 5'x7' respectively-sized accommodations that allow for plenty of space for all sized dogs to board comfortable. Each accommodation at K9 Resorts Luxury Pet Hotel Chalfont comes with a Kuranda dog bed, feeding of our premium Blue Buffalo Sensitive house food and all activities included in the price. K9 Resorts Luxury Pet Hotel Chalfont also offers comfortable compartment options for dogs that are happier in a smaller space, or for puppies who are used to being crate trained at home. All of these top of the line luxury boarding options are available at every K9 Resorts hotel location.
We virtually never experience issues while utilizing our in house diet. It is not normally recommended to switch a dog’s diet suddenly, however at K9 Resorts Luxury Pet Hotel Chalfont, we feature a premium all natural, veterinarian developed, sensitive stomach formula specifically created for dogs while in a boarding environment. Therefore, we strongly recommend utilizing our house diet, which is included with your dog’s stay. If your dog has allergies, or a medical condition that requires specific food, you are welcome to provide food from home, which we will gladly serve for a small additional fee
Our professional opinion is that if a dog is visited by someone they know, they tend to think they are going home, which may upset them. From that point, they must start the adjustment process all over again, causing avoidable stress. We strongly recommend not having visits at K9 Resorts Luxury Pet Hotel Chalfont.
Absolutely. At K9 Resorts Luxury Pet Hotel Chalfont, we can accept any toys that are made of rubber and/or plastic. In order to maintain a safe and sanitary environment, we do not allow any fabric toys. We strongly advise against bringing rawhide toys, or anything that can be easily broken into small pieces, or might become a choking hazard.
Yes, dogs from the same family can board together, in most of our accommodations and additional dogs in the same accommodation can receive up to a 20% discount. We reserve the right to upgrade the dog(s) to a larger accommodation and/or separate them into separate accommodations if we feel it is in the best interest of the dog(s)’s health and safety. K9 Resorts Luxury Pet Hotel Chalfont cannot be held responsible for any disagreements between dogs while sharing an accommodation.
Yes. In order to ensure your dog returns home fresh and clean, a dog bath is required for any guest staying 2 nights or more at K9 Resorts Luxury Pet Hotel Chalfont.
We do not, however you are welcome to call or email any time to check in on how your dog is doing and our friendly staff at K9 Resorts Luxury Pet Hotel Chalfont would be happy to provide you with an update. We also frequently post photos and videos on our social media pages.
K9 Resorts Luxury Pet Hotel Chalfont requires 4* vaccines to be up to date: Rabies, Distemper/Parvo Bordetella ("Merck Nobivac Intra-trac3" Intranasal is strongly preferred), and Canine Influenza (“Nobivac Canine Flu Bivalent” version is strongly preferred as it protects against both canine influenza H3N8 and H3N2). Canine Influenza is required at most K9 Resorts locations and strongly recommended at others. Please contact us for more information.