Learn more about the K9 Resorts 5-Star Experience, Love & Fun Included!

Learn More

K9 Resorts Luxury Pet Hotel Grand Rapids FAQs

At K9 Resorts Luxury Pet Hotel Grand Rapids, we understand how important your pet is to you, and we want to make sure you feel confident and comfortable when leaving your dog in our care. Below are some of the most common questions from our clients, divided into categories to help you find the information you need.

  • Traditional boarding for pets many times includes concrete flooring, wire or metal cages or runs with little close interaction with (often inexperienced) staff. K9 Resorts wanted to change the stigma of the harsh "kennel" environment, and provide pets and their owners peace of mind knowing their furry family members were comfortable and well cared for. Our Luxury Suites and Executive Rooms are cage-free options for overnight stays. These are approximately 8'x8' and 5'x7' respectively-sized accommodations that allow for plenty of space for all sized dogs to board comfortable. Each accommodation at K9 Resorts Luxury Pet Hotel Grand Rapids comes with a Kuranda dog bed, feeding of our premium Blue Buffalo Sensitive house food and all activities included in the price. K9 Resorts Luxury Pet Hotel Grand Rapids also offers comfortable compartment options for dogs that are happier in a smaller space, or for puppies who are used to being crate trained at home. All of these top of the line luxury boarding options are available at every K9 Resorts hotel location.

  • We virtually never experience issues while utilizing our in house diet. It is not normally recommended to switch a dog’s diet suddenly, however at K9 Resorts Luxury Pet Hotel Grand Rapids, we feature a premium all natural, veterinarian developed, sensitive stomach formula specifically created for dogs while in a boarding environment. Therefore, we strongly recommend utilizing our house diet, which is included with your dog’s stay. If your dog has allergies, or a medical condition that requires specific food, you are welcome to provide food from home, which we will gladly serve for a small additional fee

  • Our professional opinion is that if a dog is visited by someone they know, they tend to think they are going home, which may upset them. From that point, they must start the adjustment process all over again, causing avoidable stress. We strongly recommend not having visits at K9 Resorts Luxury Pet Hotel Grand Rapids.

  • Absolutely. At K9 Resorts Luxury Pet Hotel Grand Rapids, we can accept any toys that are made of rubber and/or plastic. In order to maintain a safe and sanitary environment, we do not allow any fabric toys. We strongly advise against bringing rawhide toys, or anything that can be easily broken into small pieces, or might become a choking hazard.

  • Yes, dogs from the same family can board together, in most of our accommodations and additional dogs in the same accommodation can receive up to a 20% discount. We reserve the right to upgrade the dog(s) to a larger accommodation and/or separate them into separate accommodations if we feel it is in the best interest of the dog(s)’s health and safety. K9 Resorts Luxury Pet Hotel Grand Rapids cannot be held responsible for any disagreements between dogs while sharing an accommodation.

  • Yes. In order to ensure your dog returns home fresh and clean, a dog bath is required for any guest staying 2 nights or more at K9 Resorts Luxury Pet Hotel Grand Rapids.

  • We do not, however you are welcome to call or email any time to check in on how your dog is doing and our friendly staff at K9 Resorts Luxury Pet Hotel Grand Rapids would be happy to provide you with an update. We also frequently post photos and videos on our social media pages.

  • All dogs staying or attending boarding at K9 Resorts Luxury Pet Hotel Grand Rapids must have current vaccinations for Rabies, Distemper/Parvo, Bordetella, and Canine Influenza. Please ensure that all four vaccines are up to date at least 10 days before your pet's visit.

  • Please email us directly at grandrapids@k9resorts.com, and we can discuss any other questions you may have that we didn't cover above.

Ready to take a tour or
book your first stay?

Check Availability
French Bulldog with red bow tie