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Reviews

K9 Resorts Luxury Pet Hotel Palatine

4.9

  • I can't say enough wonderful things about K9 Resorts! Leaving my 9-year-old Yorkie Terrier mix, Jojo, while he was recovering from a broken leg was stressful, but the entire team made me feel completely at ease. They took such great care of him and were incredibly gentle and attentive to his injury. It was obvious they truly cared about his comfort and well-being. I also loved receiving the daily pictures—they gave me so much peace of mind and made my day every time I saw Jojo happy and being so well cared for. The staff was always kind, welcoming, and eager to help. A special thank you to James, the manager. He went above and beyond to make sure Jojo was well taken care of, and you can genuinely tell he loves what he does and cares deeply about every pet that walks through the door. The resort itself is absolutely beautiful, clean, and well maintained. I was amazed that it didn't even smell like a dog daycare! That alone says so much about how well they care for the facility. Thank you, K9 Resorts, for treating Jojo like family. I wouldn't hesitate to trust you with him again and highly recommend you to anyone looking for exceptional care for their pets. BTW HE SLEPT REAL GOOD AS YOU CAN SEE IN THE PICTURE!!!

    Selina Morales-Silva
  • I'm very satisfied with the care my dog receives at this daycare! Everyone on the staff that I've encountered has been very friendly and professional. My dog loves spending time there and always comes home happy and tired. It's reassuring to know my dog is in a safe, clean, and fun environment when I drop her off. I definitely recommend K9 Resorts in Apex to anyone looking for a quality and well run doggie daycare.

    scott jacob
  • Karlton Philip loves going to play, I think. The employees say he does very well and he's made friends. They are all very pleasant and welcoming. Im sure he would rather sit under me all day but whats better than playing all day and meeting new friends!

    toni coleman
  • We have utilized K9 resorts for daycare and boarding on numerous occasions. I really like the option to be able to book my girl her very own private suite (8x8) sound proof and even has a tv! I value the space and care she receives while she is there! She always comes home happy and tired out so I know she had a good time! We highly recommend K9 Resorts in Audubon for any daycare and boarding needs you may have.

    Kristen Breslin
  • Awesome place! Took my dog for an evaluation as we have a vaca coming up, and the staff was super friendly with him and extremely knowledgeable. Highly recommend!

    Evan Fjellin
  • Although we’ve only taken Larry and Lulu their a few times we have always had a great experience! The facility is spotless, the front desk staff is very professional, the daycare staff is excellent and our babies love it!!

    Guy Annunziato
  • My Chihuahua, Roxy, stayed in K-9 Resort in Gallatin TN for 6 days and came home acting totally stress free. It’s always hard for me to leave her anywhere, but given how calm she was as we brought her home, I feel very comfortable sending her to K-9 again. In fact, I just booked her boarding for next summer already! Give them a try!.

    bernadette korth
  • In my experience, K9 Resorts Overland Park has been a place where I can leave my dog with complete peace of mind. The staff has always been friendly, professional, and genuinely caring, and the facility is consistently clean and well maintained. One detail I really appreciated was receiving photos of my dog during a longer stay. It was such a thoughtful touch that gave me peace of mind and let me see that my dog was happy, relaxed, and being well cared for. It’s clear they understand how much our pets mean to us. I would definitely recommend K9 Resorts Overland Park to anyone looking for high-quality care and a team that goes the extra mile to keep pet owners informed.

    Andrés Contreras
  • I typically worry about my dog if we aren’t the ones with him. However, we boarded our dog Kash here for the weekend and I didn’t worry at all. The facilities are clean, the people are friendly and for the amenities and care the dogs receive, the price is reasonable. They even bathed him before we picked him up. I already booked him two more stays and will definitely recommend K9 Resorts to others.

    Jolene Stearns
  • Our boxer Sasha is a sensitive girl. She is dog reactive and suffers from separation anxiety. She’s an only child dog. For that reason, we were extremely nervous about boarding her for three weeks. When we took a tour of K9 Resorts in Sugar Land, we were immediately impressed. We went back several times with different questions and were more impressed every time. We thought it was a positive sign to see the same employees every time we went. The place is inviting and wonderful beyond the front office. Sasha was happy to get her butt scratches, tummy rubs, and 6 daily playtimes in addition to her medicines and supplements (administered at no extra charge) and we were thrilled to receive a report card with two photos every other day.

    Christiane Galvani
  • My doggie tank just started coming here for daycare. The front desk ladies are so nice. My baby comes home pooped after a day of playing it's really nice. The facility is beautiful, clean and I love that they even have a little outdoor area for them to play. Thanks for taking such good care of my tanky.

    Desiree Hamilton
  • I was very impressed with the facility. The employees are helpful & friendly. Jamie M was very helpful & took time to make sure everything was done correctly. True customer service!

    Marisa Cei
  • What a great first experience at this new K9 Resorts location! We’ve brought our two huskies a couple of K9 Resorts for years now and finally there’s one close to home! The staff are knowledgeable and very personable. The owner Rachel is such a warm and welcoming person and loves her dogs (and ours)! The accommodations are top tier! I highly recommend using this K9 Resorts location!

    Shayne Bevilacqua
  • I can’t say enough good things about K-9 Resort! Our Boston Terrier, Benji, LITERALLY drags us to the door every time we pull into the parking lot. The staff knows him by name, sends the cutest report card photos, and he always comes home happy/ exhausted in the best way. As a dog mom in Stamford, it’s such a relief knowing he’s safe, loved, and playing all day instead of alone. The facility is super clean, they’re great with communication, and you can tell they genuinely adore the dogs. If Benji could write this review, it would just be 5 stars and a request for extra snacks. Thank you K-9 Resort for loving our boy

    Milagros Coronado
  • This place is AMAZING! Our dog (Wallace) has been attending daycare here for about two months now and I honestly wish I could trade places with him 🥴 The place is so bright and clean and smells so good - you’d never know there was a single dog there! All the staff are friendly and energetic - like they actually love their jobs and all the dogs that go there. I love how they’re all trained in pet first aid, too. I feel so comfortable leaving my dog there - I know he’s safe and well cared for (and having an absolute blast)! The enrichment activities they offer are top-notch and so creative! I love how they also share pictures of the dogs playing together, having fun, and living their best lives 😂😂 I truly can’t say enough good things about this place - we’ll be lifelong customers, for sure!

    Melissa King
  • Josie loves K9 daycare! She’s excited when we pull in! Everyone there is so nice and helpful. I tell All my friends about K9 🐾💕

    Christine Rikkola
  • I truly can’t recommend K9 Resorts enough! From the moment I met Ruby, I knew Winnie was in the best hands. As a puppy mom, I had so many nerves, but Ruby’s kindness, patience, and genuine love for what she does immediately put me at ease. She took the time to listen to every concern and made me feel like Winnie was just as important to her as he is to me. Ruby has created such an incredible environment, and her passion truly shows in every detail. A special thank you to Litzy for always sending updates and photos ,it means so much knowing Winnie is happy, safe, and having the best time. The facility is spotless, the staff is incredibly kind, and the level of care is exceptional. I’m so grateful to have found K9 Resorts and couldn’t imagine trusting Winnie with anyone else!

    Jenna O’Brien
  • Used K9 Turnersville for the first time and truly a great experience. I had my dog Bella boarded for an overnight stay. The staff were super friendly when I arrived, and my dog immediately went into the back with them and was very happy to go. Great piece of mind, knowing that she was well taken care of.

    Jones Family
  • We absolutely love K9 Resorts! From the first visit, we felt that our dog was in a safe, loving, and professional environment. The facility is beautiful, clean, and well organized, and the staff truly cares about every pup. They treated our baby with so much attention and kindness, which gave me complete peace of mind while I was away. I loved seeing how happy and comfortable our puppy was after spending time there. Thank you K9 Resorts for treating our furry baby with so much love and kindness. We are so grateful to have found a place we can trust .

    Yuliia Fedun
  • I was given a tour of the facility today with Alicia. She was very welcoming, polite, knowledgeable and answered all of my questions. I was extremely impressed with the facility. It is incredibly clean and organized. The dogs seem very well cared for and engaged. I am moving ahead with plans to board my dogs.

    Edith Lawrence

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