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Reviews

K9 Resorts Luxury Pet Hotel Sterling

4.8

  • I’ve been using k9 resort for right at a year now and can’t recommend them enough!! They have the sweetest staff and you can tell how much everyone there truly loves animals! My dog, Patrick has the best time with them! We’ve used them for boarding and daycare!

    Brittaney allen
  • We were impressed the minute we walked into K9 Resorts in Fairfield. From the cleanliness of the space, to the friendliness of the staff. Mary stopped what she was doing to take us on a tour of the resort. Today I dropped our golden retriever off for an evaluation. Mary called me to tell me that Lucy fit right in with the other dogs and was having a great time. We plan on scheduling some day care sessions and plan on boarding Lucy there in the fall when we go on vacation.

    Jim Riley
  • We love boarding our toy poodle at K9 Resorts. Wesley does not play well with other dogs, but the staff go out of their way to play with him and keep him happy. We are always confident he will have a great time at K9.

    Bron Yocum
  • It's been a while since we took advantage of K9's daycare. Coming back it is clear the standard of service has remained at the same high quality. Just as important to us is the positive attitude everyone has and their welcoming manner.

    Glenn B
  • The staff are always very nice and respectful. Our dogs love going here! They do a great job, keep all dogs safe, and are reasonably priced.

    Christian Aussenheimer
  • I’ve been bringing my Great Dane, Dolly, to K9 Resorts for years, and now my new puppy, Jett, whenever I’m away on biz trips or vacation. I can’t say enough wonderful things about the facility and staff. They are always welcoming, accommodating, and genuinely caring, giving me complete peace of mind that my dogs are in great hands. It’s clear they truly love and care for the pets they look after. I highly recommend K9 Resorts to anyone looking for a trustworthy, safe, and caring place to board their dogs.

    Nick Walz
  • omg i am soooo impressed by this daycare!!! it is beautiful inside and so clean!! the workers are all so sweet! my baby Tank had an amazing first day!! i truly can’t thank you all enough for treating him like your own. he can’t wait to go back tomorrow 💗

    Sarina DiPaola
  • The check in and customer service has, overall, been very good. They've been accommodating for our 5 dogs each time that we've needed it. However, we try to reserve well in advance of our travel. The price is on the upscale side, because you're paying for services, space, and quality.

    Jason Martinko
  • Our two dogs go to K9 for full-day daycare several times a week, and they absolutely love it! They always come home happy and tired from a fun day of play. I’m so impressed by how clean the facility is, how happy all the dogs look, and how well-staffed everything is, which keeps wait times short and drop-off/pick-up easy. The staff is incredibly friendly and clearly loves the dogs. They even know each pup by name! We also love the photo updates and the special activities they do for prom, holidays, and other fun events. It’s clear they put a lot of care and creativity into making daycare a great experience for the dogs and their families. Highly recommend K9 to anyone looking for a safe, fun, and loving daycare for their dogs!

    Michelle Wiese
  • Buddy and Nana had a wonderful boarding stay at Deerfield K9 Resort! The staff was so caring, friendly, and attentive, and we felt completely comfortable leaving our pups there. They came home happy, relaxed, and well cared for. Thank you for treating them like family. we’ll definitely be back!

    Yuhe Cui
  • Absolutely LOVED our experience boarding our grand-dog Norman Bates here over Memorial Day weekend! Coby and the staff took such great care of him! We could tell Norman loooooved it too by the big ol NAP he took when he got home! This was Norman’s first experience with day care or boarding. The staff kept us up to date on Norman was adapting to being with dogs. He found his groove and some doggie friends too! Hopefully next time that other cute Bassett will be there for him to play with!

    Tanya Fetch
  • The facility is immaculate and the staff is outstanding. I have a 5 lb yorkie and she loves going to daycare. She has also stayed overnight for 9 nights. The price is extremely reasonable for the great service you receive. I would highly recommend K9 Resort.

    Sheila McGann
  • Great service and pricing. I appreciate that your dogs get to join daycare and play while boarding. I definitely recommend using them! My only complaint is that the report card messages feel a bit generic and AI generated (although this may be a new feature they're still testing). It would be nice if they felt a little more personal and thoughtful.

    Christapher Martin
  • Our first boarding experience was amazing for us humans and our pup. We are those helicopter parents but the Staff was so kind and gave us updates when we would call. Our pup was picked up happy. We are so greatful Timmy was well taken care of.

    Tina Ryan
  • I cannot emphasize a 5 star rating enough. We had to board our 11 month old Great Dane with late notice for our two week trip. He had never boarded before and we were very nervous for how he would react. The staff gave extra attention to him, provided constant updates and pictures, and went so far above and beyond to ensure we could relax and enjoy our trip. Richard in particular did such a phenomenal job getting our dog comfortable and making sure he had the most enjoyable stay possible.

    Brady Seitz
  • We absolutely love K9 and could not recommend it more. The staff is amazing; so caring, personal, and attentive. Our dog clearly adores them and is always happiest sitting right up front with the staff whenever she can. It’s obvious how much love and attention all the dogs receive. What means the most to us is that she’s not just being “watched” while we’re away; she’s genuinely enjoying herself. She gets to attend daycare, socialize, and stay active, which is so important to us. Honestly, it feels like a mini vacation for her too! Because of the wonderful care she receives, we never feel guilty leaving her when we travel because we know she’s happy, comfortable, and in the best hands possible. The peace of mind this place gives us is priceless, and we are so grateful for the incredible staff.

    Lisa Rovner
  • I have used K-9 resort a few years ago for my pets Roscoe and peanut who has since. Crossed the rainbow bridge. They was well taken care of during their boarding. My first time boarding a dog was Lexi in 2013 when her parents got married, but I was in a smaller building. This time I boarded Luke my dog. I would recommend someone to this facility if they need to board their dog. Place from what I can see is very clean and well kept, which is one of my pet peeves.

    ngwathney@aol.com gwathney
  • This was my dog’s third time staying with K9 Resorts. They always take amazing care of him and send report cards with updates. They called me to let me know he wasnt eating his breakfast and requested to add wet food. They definitely were keeping a good eye out for him and he loves the staff!

    Bryshanna Brown
  • Our dog had a terrific time while boarding at K9 Resorts in Emerson! They shared videos so you could see our pup while being away! We are very happy with leaving our dog in the hands of this great staff! The Dunn's

    Karen & Mike Dunn
  • K9 Resorts has been exceptionally grrrrr8 in caring for our Shi Tzu "Dr. Stormy Herbert" ( follow Dr. Stormy on FB). Stormy has been with K9 since the Grand Opening/ Opening, & it has been a fantabulous journey with K9 taking care of Stormy. Everyone loves Stormy, & he loves & knows where he is going upon arrival. Thx a million K9 ❤️

    richard Herbert

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