I cannot emphasize a 5 star rating enough. We had to board our 11 month old Great Dane with late notice for our two week trip. He had never boarded before and we were very nervous for how he would react. The staff gave extra attention to him, provided constant updates and pictures, and went so far above and beyond to ensure we could relax and enjoy our trip. Richard in particular did such a phenomenal job getting our dog comfortable and making sure he had the most enjoyable stay possible.