Absolutely fantastic place to take your fur baby! My wife and I have taken our little one to other boarding places before, and haven't always had great experiences, but the staff at K9 made all those worries disappear the moment we stepped into the building! From the beginning, we have been impressed with the service and care our dog (and even us!) have received! Ashlee, one of the front desk girls, was incredibly friendly and patient with us as we asked a million questions about the facility and specific dog care, and was even kind enough to offer us an impromptu tour (we had been in the area and decided to drop by and ask some questions) but that was no problem for the K9 staff! The process to create an account and book was incredibly easy, with the front desk being patient as we explained our little girl is a rescue and is scared of most men. The staff assured us that they would do everything they could to make her feel comfortable and safe with them. They even offered to send us photo updates so we could see how our little baby was doing, which my wife and daughter greatly appreciated. We got the most amazing pictures of our puppy playing with other dogs, and even playing with one of the male staff members, which was such a big moment for her. It just goes to show you how much time and effort that the K9 staff put into making all the puppies comfortable and safe around them. At checkout, Ashlee let us know that our girl had really come out of her shell and was loving the playtime with the other doggies, which was amazing to hear! She showed us tons of pictures of her, and we saw so many of the staff playing with our girl. She had the biggest smiley face in every photo! After her stay, she was so worn out, but the happiest we have ever seen her. We had to bring her back in for daycare and look forward to more stays with a staff that ensures our doggies happiness, safety, and comfort. There isn't a place we trust more than K9 Resorts with our precious girl 💕