Reviews

⭐⭐⭐⭐⭐ I wanted to recognize Shelby for providing truly outstanding customer service. Although K9 Resorts Scottsdale wasn’t ultimately able to accommodate my reservation, Shelby went above and beyond to help. She was kind, patient, genuinely curious about my situation, and willing to explore every possible option. At no point did I feel rushed or like I was simply another phone call. Instead, I felt heard, respected, and valued. Shelby’s communication was clear, thoughtful, and professional from beginning to end. She represented K9 Resorts with warmth, grace, and a level of customer care that reflects incredibly well on your organization. If her approach is representative of your culture, then you’re doing something very right. Please extend my sincere gratitude to Shelby for turning what could have been a disappointing conversation into such a positive experience. She made a lasting impression, and I hope she receives the recognition she deserves.

Dropped our girl off for the day for play time. We recently lost an older dog and our younger one is sad so we thought some play time with other dogs would help. She loves it! The facility is beautiful and so clean! They are very organized with easy scheduling as well as check out. We look forward to lots of visits to K9 Resorts!

My 6 month old Havanese really gets so excited for a play date at K9 resorts and so fun. The place is so beautiful, clean and organized. A great experience for our Lovie Sweetie furry Family members … XOXO… 🥰👏🐶

Absolutely LOVED our experience boarding our grand-dog Norman Bates here over Memorial Day weekend! Coby and the staff took such great care of him! We could tell Norman loooooved it too by the big ol NAP he took when he got home! This was Norman’s first experience with day care or boarding. The staff kept us up to date on Norman was adapting to being with dogs. He found his groove and some doggie friends too! Hopefully next time that other cute Bassett will be there for him to play with!

Our first boarding experience was amazing for us humans and our pup. We are those helicopter parents but the Staff was so kind and gave us updates when we would call. Our pup was picked up happy. We are so greatful Timmy was well taken care of.

Our dog Kody loves going here for daycare and for boarding. The staff is always friendly and glad to see him. He enjoys playing with all the other dogs and is tired and happy when we pick him up. We have sent him to several other places and this one is the best.

"I can’t recommend K9 Pet Resort Scottsdale’s Daycare enough! It is a total lifesaver for my high-energy and social pup! Koa practically drags me through the door every morning because he’s so excited to see his pet friends and staff! I love that the playgroups are supervised and organized by size and temperament. He comes home 'dog-tired' in the best way possible. If you’re looking for a place that actually engages your dog rather than just watching them, this is it!" I also just recently boarded our dog, Koa, overnight for 3 nights and I was a bit anxious about leaving him. But knowing how much he LOVES going to daycare, I thought I would give it a try. K9 Pet Resort Scottsdale’s Boarding did NOT disappoint. I returned to a happy and healthy dog. This is now our official go-to- spot for BOTH DAYCARE AND BOARDING!

We had the BEST experience at K9 Pet Hotel! Ellie's first visit was absolutely wonderful; I had concerns, especially since she was a rescue. The staff were so watchful and patient with Ellie (and me!), making sure she felt safe with the other dogs, while answering ALL my questions. She had a wonderful time as Ethan watched closely ---and I got to watch her interaction with other dogs as well! Thank you to all at K9!

My dog loves going to K9! All staff members are very courteous, down-to-earth, and always display a positive attitude to me and my dog. In addition, the entire establishment is immaculate, the dogs have access to indoor/outdoor play all day, and the checkin/checkout process is so easy. I highly recommend K9 - the very best operation I’ve experienced in Scottsdale.

We took Molly, our 90lb bernedoodle, to K9 Resorts for the first time and she was taken care of so well. All of the staff that we met were super friendly. Molly is normally a little shy around other dogs but she made a friend that day due to the patient of the staff introducing her to the other dogs one at a time. We’ll definitely be back when we are in the area again!

Our pup pulls me to the door of K9 Resorts when we arrive. She is always looking forward to interacting with the staff and the other dogs at daycare. And when she gets home, she’s good and tired. The K9 team is very attentive and does a great job of supervising the pups. I highly recommend K9 Resorts Luxury Pet Hotel

My golden retrievers love visiting this place for dog daycare. The facilities are very nice, the grounds are kept clean and cool, and the place seems well staffed. All of the employees we have met have been very nice, responsible and attentive to the needs of their charges. Our customer experience over the past year has been exceptional. Two thumbs way up!

Sophie & Winston love it here. They offer figu water and the lobby looks like a 5 star hotel. The staff are very friendly and clearly care about the dogs as well. Highly recommend!

I have 2 puppies at 8 months old and I am very particular about where they stay. I dropped by and toured to place and the first impression was excellent. Very clean and smells amazing. I couldn’t have been more impressed. The staff clearly loves dogs and I feel comfortable with my babies staying there. We board our dogs one night a week to allow them to socialize and gives us a night off so we will be using k9 regularly! Only thing I wish they had was cameras clients could access but the staff is great when I text, they send pictures so I can overlook this. Most importantly the pups come home exhausted and are so excited to go back!

I bring my 1 year old husky here for doggie day care and he LOVES it! He almost jumps out of my car before we enter the parking lot. I would highly recommend them! The only place I’d trust with my pup!

This was my dog’s second stay. 5 days the first time and 4 days the second time. Sophie comes out to me when I pick her up and seems very happy. She also had her birthday while there- and they celebrated it with her - a birthday picture and some special treats. Sophie’s is an older Chiweenie with only 20% vision. It is easy for her to be overwhelmed. She is not overwhelmed there. She will be staying again!

I absolutely adore the employees here. They truly make you feel like youre dropping your pup off to family and I cant begin to tell you how comforting that is. My boy is my everything and I hesitate to leave him with my own parents so knowing I can drop him off any day for any amount of time and not have to worry is worth every single penny. Genuinely, every single person that works there is top notch!

I have been bringing our dog to K9 Resorts for only a couple months. So far I have only used daycare. Our dog gets excited each time he goes and gets exercise and fun. The facility is extremely clean and always smells so fresh. The staff is always very courteous. I would definitely recommend trying it if you haven’t been.

Friendly caring staff ! Incredibly clean - the lobby smells so good ! I wish I could stay there ! They frequently do picture day giving you a fun 3x6 photo of your fur baby ! We are very happy !🐾❤️

Staff was very patient and understanding of my dog’s temperament. They answered all of my questions and made me very comfortable about leaving her in their care for the day. Definitely will bring her back!